Grand Falls Physiotherapy Clinic: Treating all Clients Like Human Beings and Offering Personalized and Specialized Care
Angellie Doiron is the owner and operator of the Grand Falls Physiotherapy Clinic. This business offers physiotherapy services to the surrounding population and is the only clinic in the Northwest to offer work conditioning. The business’ client base is quite diverse and comprised of victims of automobile accidents, work incidents, sports injuries, post-operative orthopaedic conditions, work conditioning or all conditions referable in physiotherapy.
The mission of the Grand Falls Physiotherapy Clinic is to treat all clients as human beings and to offer them personalized and specialized care. Angellie emphasized that it’s essential to listen to those in pain and she believes this is why her clinic has acquired the reputation of providing first-class customer service.
Angellie first got the idea to open a business in Grand Falls when she was working in Edmundston. She was seeing various patients who had to travel from Grand Falls for physiotherapy treatments, and, at that moment, she saw an opportunity and started a business plan. The Grand Falls Physiotherapy Clinic opened its doors in 1996.
The Grand Falls Physiotherapy Clinic’s humble beginnings started on Éverard Daigle Boulevard where she rented a space. She then moved the business into her house in St-André. The clinic remained in her home for two years but, as her clientele kept growing, it became evident that she needed a larger space. She purchased land on the Madawaska Road and added to the existing building on the property. After a slow but gradual growth, this busy entrepreneur had to deal with a two-month waiting list and hired exceptional employees to service her client-base.
The clinic became so busy that Angellie purchased the old rectory on St-George Street in 2012. Today, the clinic continues to thrive by offering a variety of professional physiotherapy services. The business is equipped with a small gym, eight treatment areas, a small whirlpool area and a small work conditioning area.
When asked about her future plans, Angellie says that she has one of the largest bucket lists ever! Some of her exciting plans are to continue being the best physiotherapist she can be, continue teaching because it’s a passion, get involved again in the College of Physiotherapists when her son graduates, retire happy and compete in an Ironman Competition. The future is bright for this dynamic entrepreneur!